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Privacy Policy

Information We Collect

Personal Information

When you visit our store or make a purchase, we collect personal information including:

Contact Information: Name, email address, phone number, shipping and billing addresses
Payment Information: Credit card details, billing information (processed securely through Shopify and PayPal)
Order Information: Purchase history, product preferences, and order details

Automatic Information

We automatically collect certain information when you visit our website:

Browsing Data: IP address, browser type, device information, pages visited
Cookies: We use cookies to enhance your shopping experience and track website analytics
Analytics Data: Website usage statistics through Google Analytics and Facebook Pixel

How We Use Your Information

Order Processing

• Process and fulfill your orders
• Communicate about your orders and shipping updates
• Provide customer service and support

Marketing Communications

Email Marketing: When you place an order, you automatically join our email list to receive newsletters about new products and promotions (managed through Mailchimp)
Optional Subscription: You can also voluntarily subscribe to our newsletter
Targeted Advertising: We may use your information for personalized advertising through Facebook and Google

Website Improvement

• Analyze website traffic and user behavior
• Improve our products and services
• Enhance website functionality

Information Sharing

We share your information only with trusted third parties necessary for business operations:

Service Providers

Shopify: Our ecommerce platform that stores your data
Payment Processors: PayPal and Shopify Payments for secure payment processing
Shipping Companies: UPS and USPS for order delivery
Email Marketing: Mailchimp for newsletter communications
Analytics: Google Analytics and Facebook for website performance tracking
Customer Support: Chat tools for customer service

Legal Requirements

We may disclose your information if required by law or to protect our rights and safety.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Storage & Security

Storage Location

Your personal information is stored on Shopify's secure servers and follows industry-standard security practices.

Data Retention

We retain your personal information for as long as necessary to provide our services and as required by Shopify's data retention policies.

Security Measures

We use SSL encryption and secure payment processing to protect your information during transmission and storage.

Your Rights

Access & Control

Account Management: Update your personal information through your customer account
Email Preferences: Unsubscribe from marketing emails at any time
Data Deletion: Request deletion of your personal information and account

California Privacy Rights (CCPA)

California residents have additional rights including:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale of personal information (we don't sell your data)
• Right to non-discrimination for exercising privacy rights

Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Provide targeted advertising
• Enable social media features

You can control cookies through your browser settings, though this may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Updates to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email and post the updated policy on our website with the effective date.

Contact Us

For privacy-related questions or requests, please contact us at:

Craftproof LLC DBA Sacred Etch
Email: info@sacredetch.com

Last updated: September 16, 2025

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